Supervisory Skills
Duration of the Programme: One Day
Cost of Programme: £650.00
Maximum Number of Learners: 10
Programme Overview:
Supervisors are at the sharp end of business. It’s not exaggerating to say that without effective day-to-day supervision of teams, no company can hope to achieve its potential.
The skills required to be a good Supervisory are Interactive communication skills, empathy and compassion, ability to delegate, flexibility, confidence, a positive can-do attitude, a dose of humility and passion for the business, organisation they work within.
Some of the things that you need to remember as a supervisor are: don’t try to be everyone’s friend, fair and equal are not the same thing, ask for feedback and input from your employees, learn how to run a good meeting, find some downtime, find someone you can trust and vent to about work, take every opportunity to improve your people skills and lean how to say “no” comfortably.
What you will learn:
- The supervisor’s role
- Leadership skills
- Approaches to supervising and perceptions
- Identifying the needs of others
- Staff development and action planning
- The powers of performance monitoring and continuous improvement
- Getting results from management
- The impact of good communication
- Effective problem solving
- Initiating change (three Ps)
Who is it for?
This programme is for anyone that is or has moved into a supervisory role but does not necessarily have the above skills or wants to deepen the understanding and their knowledge of people management and how to effectively get the best efficiencies from their team.