Can I just say what a fantastic guide and support Kayleigh has been for all our learners, especially Phil and John who had been through a rocky relationship with the apprenticeship when there previous trainer left. Through her tenacity, dedication, communication and influencing skills, Kayleigh has managed to rebuild that relationship, get them back into learning and got them successfully through their EPA. They are strong characters with their own strong ways of dealing with things, but she somehow managed to get them onside and ended up with an outcome a few of us at one point felt would never happen!