Communication Skills Training
Duration of the Programme: Half Day
Cost of Programme: £450.00
Maximum Number of Learners: 10
Programme Overview:
The ability to share information by communicating effectively with superiors, colleagues and other staff is essential, no matter what industry you work in. Employees must know how to effectively convey and receive messages in person as well as via the phone, email, conversation, and social media.
Communication skills are needed to speak appropriately with a wide variety of people whilst maintaining good eye contact, demonstrate a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, write clearly and concisely, and work well in a group.
Good communication skills help employees to be successful throughout their career.
What you will learn:
- Communication skills
- Listening
- Nonverbal communication
- Clarity and concision
- Building rapport
- Empathy
- Respect
- Assertiveness
Who is it for?
This programme is for anyone that wants to be better at the way they communicate or may need a helping hand to think before they speak. Understand how to listen to others and get the point across to the right audience in the right manner, in whatever medium they are using to communicate.